When looking for the best roofing company in Flagstaff it is important that you do you do your homework because the the cheapest bid does not always end up being the cheapest. What do we mean by this? Let’s say you get three bids, one for $10,000, and two for $13,000. The contractor at $10,000 ends up doing a shoddy job and causes $6,000 in interior damage, not to mention all of the headache. Therefore the $10,000 job just cost you $16,000, $3,000 more than the reputable roofing contractors at $13,000.
Here are some tips:
1. Check the Arizona Registrar of Contractors: https://roc.az.gov/contractor-search . Look for any complaints listed on their license. If they don’t have a license, Do Not Use Them
2. Use a Roofing Contractor, not a General Contractor (unless you are doing more extensive work on the home, and the GC is subbing out to an actual Roofing Contractor). A few years back the AZROC changed the licensing guidelines and now allows “General Contractors” to self-perform all of the “special trades” except plumbing, mechanical, and pools. This lead to a lot of people getting their B-3 General Contractor License just so that they can do roofing. The problem is that: 1) They are not Roofers 2) They don’t carry the same General Liability or Workers Compensation Insurance that Roofing Contractors carry.
3. Make sure your Roofer has all necessary insurance (see #2) that specifically covers the roofing work. You can ask not only for a Certificate of Insurance, but also a copy of the Insurance Policy. You can then send that policy to your insurance agent and ask them to review and make sure that the coverage is adequate. The last thing you want is to be on the hook when something happens and your roofers carrier denies coverage
4. Do Not Provide more Than 50% Deposit. Also ask why they need the deposit? If they say they need it to buy materials, then they either 1) don’t have a credit account at a local supplier, or 2) they are lying to you….Both Are Bad. Roofing Supply companies are very generous with their credit accounts, and they will “open-up” pretty much anyone. So if your contractor can’t buy material on credit, something is wrong. If that’s not the case and they are just lying to you, well that should speak for itself. Well then why do we ask for 50%? We ask for 50% deposit as goodwill. A re-roof project is big undertaking and involves a lot of planning, etc, so we just ask for a deposit as good faith the customer is serious about doing project. We also look at it like this: with a 50% deposit, we both have a some equity in the project — the customer on the front end, and us as the contractor on the back-end. We will always negotiate down the deposit if necessary.
5. Do Your Research: How long have they been in business? What do their online profiles / ratings look like?
6. Warranties: This may sound strange, but beware of any contractor offering extremely lengthy warranties. The labor warranty with should be no less than 2 years and no more than 4 years. We typically offer 2 years because that’s what the AZROC mandates, and anything over that, there is no recourse for the consumer.
7. Trust Your Instinct. At the end of the day you want to use a contractor that you like and trust.